Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

How do I enable Javascript in Firefox 24.0? It suddenly became disabled.

  • 2 trả lời
  • 69 gặp vấn đề này
  • 20 lượt xem
  • Trả lời mới nhất được viết bởi Emalee

more options

Suddenly, I was unable to access Hotmail or another email account that uses Outlook. The message I received was: "JavaScript required to sign in. This web browser either does not support JavaScript, or scripts are being blocked."

1. Why would this spontaneously happen?

2. How do I fix it?

Suddenly, I was unable to access Hotmail or another email account that uses Outlook. The message I received was: "JavaScript required to sign in. This web browser either does not support JavaScript, or scripts are being blocked." 1. Why would this spontaneously happen? 2. How do I fix it?

Giải pháp được chọn

You can check the javascript.enabled pref on the about:config page.

There are also extensions that can block JavaScript or otherwise interfere.


You can try some basic steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Đọc câu trả lời này trong ngữ cảnh 👍 12

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

You can check the javascript.enabled pref on the about:config page.

There are also extensions that can block JavaScript or otherwise interfere.


You can try some basic steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

The about:config solution worked! Thank you very much.