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can't start up down loads

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i can down load to the archive manger box then i get an error message saying an error occured while loading the archive archive:/ tmp/avg_free_stb_all_2013_3349_cnet.exe /tmp/avg_free_stb_all_2013_3349_cnet.exe end-of-central-directory signature not found. either this file is not a zip file or it constitutes one disk of multi -part archive. in the latter case the central directory and zip file comment will be found on the last disk(s) of this archive zipinfo: cannot find zipfile directory in one of /tmp/avg_free_stb_all_2013_3349_cnet.exe or/tmp/avg_free_stb_all_2013_3349_cnet.exe.zip and cannot find /tmp/avg/_free_stb_all_2013_3349_cnet.exe.zip, period its this way on all my down loads this is a free down load i get this error mess you can contact me by email or how can i fix this or by pass it

i can down load to the archive manger box then i get an error message saying an error occured while loading the archive archive:/ tmp/avg_free_stb_all_2013_3349_cnet.exe [/tmp/avg_free_stb_all_2013_3349_cnet.exe] end-of-central-directory signature not found. either this file is not a zip file or it constitutes one disk of multi -part archive. in the latter case the central directory and zip file comment will be found on the last disk(s) of this archive zipinfo: cannot find zipfile directory in one of /tmp/avg_free_stb_all_2013_3349_cnet.exe or/tmp/avg_free_stb_all_2013_3349_cnet.exe.zip and cannot find /tmp/avg/_free_stb_all_2013_3349_cnet.exe.zip, period its this way on all my down loads this is a free down load i get this error mess you can contact me by email or how can i fix this or by pass it

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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i went to troubleshooting info but i could not find the firefox reset buttion its eather missing or i dont have one i dont know where to find it so i can do the reset my defaults im running 3.6.10 version of firefox or would it be easer to up grade to the next version of firefox one that wont make me go from a 12 inch window to a 6 inch window i got a dell inspiron 1100 lap top with 512 mega bites of ram if the upgrade will work what version would work for me email me at [email protected]

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You need to update to Firefox 22 IMMEDIATELy, Firefox 3.6 is not supported and hasn't been for some time. Update Firefox to the latest release

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i had a firend down load firefox 22 like you said i got it down loaded but i got a small screan how do get a full screan

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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