Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Sync recovery link broken. What to do?

  • 3 trả lời
  • 2 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I lost my Sync password.

In the support page at https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information?esab=a&s=sync+lost&r=1&as=s#w_iaove-forgotten-my-sync-password-ae-how-do-i-reset-it I was told to go to the following password reset page:

https://account.services.mozilla.com

But this is not working. In this address I get the following info:

"404 Not Found nginx/1.2.0"

How should I proceed?

I lost my Sync password. In the support page at https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information?esab=a&s=sync+lost&r=1&as=s#w_iaove-forgotten-my-sync-password-ae-how-do-i-reset-it I was told to go to the following password reset page: https://account.services.mozilla.com But this is not working. In this address I get the following info: "404 Not Found nginx/1.2.0" How should I proceed?

Tất cả các câu trả lời (3)

more options

hello gussn, the site works for me, maybe try it a little bit later again.

more options

https://account.services.mozilla.com is down for me.

Tried Firefox, Chrome, Safari, on my Mac at work, PC at home, and on my Android.

Nothing but 404 on this page.

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"