Firefox is no longer working
I am using Firefox 16.0.2 with Windows XP SP 3. I can't get on any website using Firefox, but don't have problems getting on sites using Windows Explorer.
The error message I get is:
Unable to connect
Firefox can't establish a connection to the server at www.google.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
I tried rebooting the computer, router, modem, updating firefox, did an anti-virus scan on the entire system (with nothing found), etc.
If haven't used the computer for a few days, but others have and have not mentioned any issues. As far as I know no one has made any changes to the computers.
Anyone have any ideas what may be causing this issue or how to resolve this issue?
Tất cả các câu trả lời (3)
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
- http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
- http://windows.microsoft.com/en-US/windows-vista/Advanced-startup-options-including-safe-mode
cor-el Thanks for your very quick reply. I deleted all the references to Firefox in my firewall and that did the trick!
Thanks for your experties and help!
ChrisHFL
You're welcome