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all of a sudden today, yahoo email does not work at all on firefox. it works fine on internet explorer. is there a problem with firefox?

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lochsenfeld
lochsenfeld
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All of a sudden today, yahoo email is hosed up and nothing seems to work. I cannot delete, create new messages, scroll or even sign out. All of my emails say they have blocked images. I have no problems using yahoo email on Internet Explorer so it seems there might be a problem with Firefox. Please reply when you can, as I will not be able to use Firefox until this issue is resolved.

Thanks,

Laura Ochsenfeld

All of a sudden today, yahoo email is hosed up and nothing seems to work. I cannot delete, create new messages, scroll or even sign out. All of my emails say they have blocked images. I have no problems using yahoo email on Internet Explorer so it seems there might be a problem with Firefox. Please reply when you can, as I will not be able to use Firefox until this issue is resolved. Thanks, Laura Ochsenfeld

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lochsenfeld
lochsenfeld Người tạo câu hỏi
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I have not received a response yet.

cor-el
cor-el
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).