Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I have Windows 2003 XP and I cannot get Firefox 4 to work, no matter what I try. Suggestions?

  • 2 trả lời
  • 3 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi lausuelau

more options

When I install FF4, the search bar and Firefox (larger) icon appear above the search box, but there is absolutely no text on the screen whatsover. I can type in an entry, and the text in the search box does appear, but when I click the "go to" arrow or press <Enter> nothing happens. The screen is completely static. I tried uninstalling and reinstalling FF4, to no avail...finally, I found 3.6.13 online and reinstalled it, so I can use this browser, but cannot upgrade to 4.0. I have never had this kind of issue when upgrading FF before.

When I install FF4, the search bar and Firefox (larger) icon appear above the search box, but there is absolutely no text on the screen whatsover. I can type in an entry, and the text in the search box does appear, but when I click the "go to" arrow or press <Enter> nothing happens. The screen is completely static. I tried uninstalling and reinstalling FF4, to no avail...finally, I found 3.6.13 online and reinstalled it, so I can use this browser, but cannot upgrade to 4.0. I have never had this kind of issue when upgrading FF before.

Tất cả các câu trả lời (2)

more options

Try going to Firefox 4 Safe Mode and see if it works http://support.mozilla.com/en-US/kb/Safe%20Mode If it works go here http://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes#w_disable-all-extensions Find the faulty extension, disable it, find a substitute or wait for an upgrade.

more options

Thank you! I will give it a try.