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chinese language displayed on Firefox pages. I have 3.6.13 with eng US installed

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I have Windows 7 64 bit OS. When I open Firefox, I have pages or parts of pages displayed in Chinese. I installed the correct version of Firefox (3.6.13 eng US). I have Internet Explorer installed and do not have this problem. Please help!

I have Windows 7 64 bit OS. When I open Firefox, I have pages or parts of pages displayed in Chinese. I installed the correct version of Firefox (3.6.13 eng US). I have Internet Explorer installed and do not have this problem. Please help!

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What is the address (URL) of the pages with that content?

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Do a malware check with some malware scan programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website