Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

lost bookmarks but when trying to restore get message can't process backup file

  • 2 trả lời
  • 41 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Actually this is under Firefox 5 but this was not a selectable option.

Just noticed my bookmarks are gone for no particular reason. I accessed them earlier in the day, 6-8 hours ago. Tried to restore to several previous dates but each time "Firefox unable to process backup file" even after shutting down Windows.

Actually this is under Firefox 5 but this was not a selectable option. Just noticed my bookmarks are gone for no particular reason. I accessed them earlier in the day, 6-8 hours ago. Tried to restore to several previous dates but each time "Firefox unable to process backup file" even after shutting down Windows.

Tất cả các câu trả lời (2)

more options

If your changes to your bookmarks do not appear when you restart Firefox, the issue may be that your bookmarks file is write-protected. A write-protected file cannot be changed, which prevents your edits to your bookmarks from being saved. Please locate your profile and check the places.sqlite file permissions, size, date of creation and date of modification.