I just bought a new laptop at Best Buy; and asked the Geek Squad to transfer everything from my old Lenovo to the new one. Re: my Thunderbird email: on my old laptop I have about 10,000 emails in my in box. I also have previous years' emails stored in local folders, by year. When the transfer occurred, only one month of "inbox" emails show in the new laptop, which is receiving new ones as well. I cannot find the local folders containing the previous emails. Although I brought the laptops back to Best Buy, the Geek Squad rep was unable to find a way to transfer successfully. They suggested that TBird might be able to download directly from the server? I have looked thru the suggested transfer methods using USB to copy and load,, essentially, onto the new device but am wary of attempting, not wanting to screw up the records . on the old laptop. I have limited tech experience. Can you advise as to how I can get my new laptop to accept the same setup as old, with all the stuff intact? FYI: there is a TB Profile Backup folder on my old laptop that was created during the Geek session; it is 21 GB zip folder. Any help / guidance much appreciated. Kathy Ormosi [email protected]