Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

bp-b6e63e1e-8d8a-442d-99e6-bb1c50241014 14/10/2024, 12:53 View no reports were submitted as everytime the problem happens it would tell me an error occurred and it could not submit the report, so i had to manually submit them

bp-5d1b58bd-75e7-44d5-9d8c-4ff6f0241014 14/10/2024, 12:53 View bp-f4200e61-0235-43e7-bb08-6dfe40241014 14/10/2024, 12:53 View bp-cdd8a554-073a-425d-a583-2c8770241014 14/10/2024, 12:53 View bp-4009786e-2107-4eeb-9ade-417400241014 14/10/2024, 12:53 View bp-9ea27b5d-27ff-439e-98a7-971e20241014 14/10/2024, 12:54 View bp-6babc6d7-4b05-46ea-9c23-21d630241014 14/10/2024, 12:54 View bp-1d8416d3-d086-40ad-a5d8-6c38b0241014 14/10/2024, 12:54 View

Your Avast antivirus is crashing Firefox. Try to disable it for a while until they fix it, or update Firefox to 131.0.3. We don't panic anymore when Avast unexpectedly kill a connection.