Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

From line displays wrong name

  • 1 trả lời
  • 0 gặp vấn đề này
  • Trả lời mới nhất được viết bởi Matt

more options

Although I use Firefox, I'm not a Thunderbird user, but one of the members of a mailing list I administer is. He reports that his own name appears in the From line of emails from the list RADG instead of the original sender's name, which is supposed to show as "Sender via RADG <[email protected]>". He is able to reply to a post without changing anything, so his only issue is not being able to see the sender's name easily. I suspect that some association between his name and the list address has been made in Thunderbird, either in an address book or in some autofill database, but I don't know how to tell him where to look. It is also possible that his email provider has added something to the header that confuses Thunderbird. Any suggestions that I could pass on?

Although I use Firefox, I'm not a Thunderbird user, but one of the members of a mailing list I administer is. He reports that his own name appears in the From line of emails from the list RADG instead of the original sender's name, which is supposed to show as "Sender via RADG <[email protected]>". He is able to reply to a post without changing anything, so his only issue is not being able to see the sender's name easily. I suspect that some association between his name and the list address has been made in Thunderbird, either in an address book or in some autofill database, but I don't know how to tell him where to look. It is also possible that his email provider has added something to the header that confuses Thunderbird. Any suggestions that I could pass on?

Tất cả các câu trả lời (1)

more options

Then perhaps he needs to remove the incorrect address entry from his addressbook.

Or change his settings so the address book is not used.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.