Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Unable to send emails

  • 1 trả lời
  • 2 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi Wayne Mery

more options

Hi, I am using Thunderbird 102.3.0 on my Laptop. I also use Firefox as my browser. Until recently I have had no problem sending emails. After updating my TalkTalk settings (as per their email) I cannot send but can receive emails. I have checked my settings with a friend who uses Tunderbird, Firefox and TalkTalk. The settings are identical and he has no trouble sending or receiving emails. When I send an email I get a message "Login to server smtp.talktalk user name john.cuth failed." There are three boxes Retry, Enter New Password, Cancel. I entered my normal password but it was not accepted. I then got a message "Sending of the message failed. Unable to authenticate to outgoing server (SMTP) smtp.talktalk.net. Please check the password and verify "Autentification method" in "Account Settings / Outgoing server (SMTP)." I have no difficulty sending or receiving emails on my iphone or Fire tablet. I have used Thunderbird for many years without any trouble. I have posted, on the Firefox support, problems accessing my TalkTalk mail directly or when logged into my TalkTalk account. TalkTalk seems to think that it is a Mozilla problem. If anyone is having a similar problem or knows how to solve the situation, I would be most grateful. Many thanks, John

Hi, I am using Thunderbird 102.3.0 on my Laptop. I also use Firefox as my browser. Until recently I have had no problem sending emails. After updating my TalkTalk settings (as per their email) I cannot send but can receive emails. I have checked my settings with a friend who uses Tunderbird, Firefox and TalkTalk. The settings are identical and he has no trouble sending or receiving emails. When I send an email I get a message "Login to server smtp.talktalk user name john.cuth failed." There are three boxes Retry, Enter New Password, Cancel. I entered my normal password but it was not accepted. I then got a message "Sending of the message failed. Unable to authenticate to outgoing server (SMTP) smtp.talktalk.net. Please check the password and verify "Autentification method" in "Account Settings / Outgoing server (SMTP)." I have no difficulty sending or receiving emails on my iphone or Fire tablet. I have used Thunderbird for many years without any trouble. I have posted, on the Firefox support, problems accessing my TalkTalk mail directly or when logged into my TalkTalk account. TalkTalk seems to think that it is a Mozilla problem. If anyone is having a similar problem or knows how to solve the situation, I would be most grateful. Many thanks, John

Tất cả các câu trả lời (1)

more options

John, have you solved your problem??