Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Thunderbird 102.2.1 – missing folders in the panel after the update

  • 2 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi krzysztofcrpk

more options

Hi, after upgrading the programs to version 102.2.1 after restarting, all folders in the folder panel disappeared. Disabling all add-ons and resetting the bars did not help. I still have all accounts visible in the account settings. I attach a screenshot.

Hi, after upgrading the programs to version 102.2.1 after restarting, all folders in the folder panel disappeared. Disabling all add-ons and resetting the bars did not help. I still have all accounts visible in the account settings. I attach a screenshot.
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (2)

more options

Try this:

Menu icon > Help > More Troubleshooting Information

Under 'Application Basics' - Profile Folder - click on 'Open Folder'

A new window opens showing contents of your 'profile name' folder

Exit Thunderbird now - this is important

Scroll down - delete all of the following files.

  • folderCache.json
  • folderTree.json
  • session.json
  • xulstore.json

Start Thunderbird

check you have this : 'View > Folders > select 'All'

more options

Hi Toad, I decided to reinstall Thunderbird earlier. I copied the entire profile folder to another location and in the new profile folder I imported some settings from backups. I was able to restore the vast majority of settings and restore messages and address books. It seems that there was a conflict between my old profile and the new version of Thunderbird.