Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Thunderbird does not recognize e-mail provider's settings as valid.

  • 1 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi sfhowes

more options

I am trying to configure Thunderbird 91. See attached graphic "Configuration in T-Bird 91 - Password Not Shown.jpg". Every entry on that page is correct. I have verified those entries with my e-mail provider. Yet, the "done button" is greyed - T-Bird for some reason does not like those entries.

The second graphic, Configuration in T-Bird 91 - Error Message.jpg" is the error message T-Bird gives me when I try to force it to accept my data.

The third graphic, "Sending Myself a Test Message - Error Message.jpg" is the error message I get when I try to send an e-mail to myself.

T-Bird is trying to tell me that my use name is my full e-mail address. That is wrong. My user name for this e-mail provider is simply my first name.

Suggestions, please.

I am trying to configure Thunderbird 91. See attached graphic "Configuration in T-Bird 91 - Password Not Shown.jpg". Every entry on that page is correct. I have verified those entries with my e-mail provider. Yet, the "done button" is greyed - T-Bird for some reason does not like those entries. The second graphic, Configuration in T-Bird 91 - Error Message.jpg" is the error message T-Bird gives me when I try to force it to accept my data. The third graphic, "Sending Myself a Test Message - Error Message.jpg" is the error message I get when I try to send an e-mail to myself. T-Bird is trying to tell me that my use name is my full e-mail address. That is wrong. My user name for this e-mail provider is simply my first name. Suggestions, please.
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (1)

more options

The 'peer using unsupported version' error is due to the mail server not supporting the version of TLS required by TB 78. By changing a preference, the version on the server can be accepted by TB:

https://support.mozilla.org/en-US/questions/1295861

https://support.mozilla.org/en-US/kb/thunderbird-78-faq#w_after-upgrading-to-thunderbird-78-i-cannot-receive-or-send-email-messages