Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Importing Google Takeout .mbox files using the Import/ExportTools NG add-on in Thunderbird Portable results in empty folders

  • 3 trả lời
  • 1 gặp vấn đề này
  • 236 lượt xem
  • Trả lời mới nhất được viết bởi mahshiferaw

more options

I downloaded Thunderbird Portable onto my portable hard drive, which contains the Google Takeout .mbox file I am trying to access. I succesfully installed the Import/ExportTools NG add-on, and followed online tutorials stating that I should select the option for .mbox imports.

When I restarted TP, I did indeed see the .mbox file I was looking for, with a number next to it in parantheses that was slowly increasing. I assume this is the number of total emails, and waited until TP had loaded everything completely. However, this is where the online tutorials no longer worked: clicking on this folder does nothing. It appears to be empty. What have I done wrong? Some tutorials mentioned that I needed to remove the .mbox file extension, but that solved nothing (in the photos you can see that both files with and without the extension appear to be empty).

I tried looking into ThunderbirdPortable/Data/profile/Mail/Local Folders, and I am able to see the .mbox file that I imported. Then there is a duplicate .msf file, which I am guessing TP creates in the import process. Before opening TP, I see that there is some file size to the .msf file. But after opening TP, the file size reduces to 0 kb. Is this normal, or perhaps a part of the problem?

I downloaded Thunderbird Portable onto my portable hard drive, which contains the Google Takeout .mbox file I am trying to access. I succesfully installed the Import/ExportTools NG add-on, and followed online tutorials stating that I should select the option for .mbox imports. When I restarted TP, I did indeed see the .mbox file I was looking for, with a number next to it in parantheses that was slowly increasing. I assume this is the number of total emails, and waited until TP had loaded everything completely. However, this is where the online tutorials no longer worked: clicking on this folder does nothing. It appears to be empty. What have I done wrong? Some tutorials mentioned that I needed to remove the .mbox file extension, but that solved nothing (in the photos you can see that both files with and without the extension appear to be empty). I tried looking into ThunderbirdPortable/Data/profile/Mail/Local Folders, and I am able to see the .mbox file that I imported. Then there is a duplicate .msf file, which I am guessing TP creates in the import process. Before opening TP, I see that there is some file size to the .msf file. But after opening TP, the file size reduces to 0 kb. Is this normal, or perhaps a part of the problem?
Đính kèm ảnh chụp màn hình

Giải pháp được chọn

Close TB, remove the .mbox extension from the Takeout file, and delete the .msf file, then restart TB. It might take a while to rebuild the .msf index file of a 44GB mbox. The add-on isn't really needed in this case: just remove the .mbox and copy the file into Mail/Local Folders, while TB is closed.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

Giải pháp được chọn

Close TB, remove the .mbox extension from the Takeout file, and delete the .msf file, then restart TB. It might take a while to rebuild the .msf index file of a 44GB mbox. The add-on isn't really needed in this case: just remove the .mbox and copy the file into Mail/Local Folders, while TB is closed.

more options

I removed both .mbox files and .msf files and started from scratch; e.g. I added the file without the .mbox extension into Mail/Local Folders while TB was closed. However it seems that I'm having the same problem still... when I click on the mbox folder in TB I can't see any emails, just the default Local Folders page

more options

Actually, after waiting a couple of hours it started working perfectly!! Thank so much for your help.