Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox doesn't open. Couldn't load XPCOM

  • 1 trả lời
  • 1 gặp vấn đề này
  • 8411 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Hello

'Firefox crashed so I sent an error report. Then Firefox was installing updates. Then it never opened because it said an error saying Couldn't load XPCOM. I then click OK then the error closes and nothing happens. Firefox cannot open.

How do I fix this?

Hello 'Firefox crashed so I sent an error report. Then Firefox was installing updates. Then it never opened because it said an error saying Couldn't load XPCOM. I then click OK then the error closes and nothing happens. Firefox cannot open. How do I fix this?

Giải pháp được chọn

An error message about XPCOM or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

Note that Firefox 81.0.2 has been released, see "Help -> About Firefox".

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

An error message about XPCOM or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

Note that Firefox 81.0.2 has been released, see "Help -> About Firefox".

Được chỉnh sửa bởi cor-el vào