Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Cannot remove master password

  • 5 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi McCoy

more options

I can't remove my master password from my Firefox profile. The pop-up shows up asking for my password, but the remove button does nothing. I can't change my master password from it's current setting. A pop up comes up saying "Cannot change master password".

I've tried refreshing Firefox. I've tried copying login.json key4.db to a new profile. I've tried upgrading Firefox. I've tried both Nightly and regular release Firefox. I've read every article on the Mozilla support website based on a search for this problem.

Please help. How do I recover all my passwords to a fresh profile?

I can't remove my master password from my Firefox profile. The pop-up shows up asking for my password, but the remove button does nothing. I can't change my master password from it's current setting. A pop up comes up saying "Cannot change master password". I've tried refreshing Firefox. I've tried copying login.json key4.db to a new profile. I've tried upgrading Firefox. I've tried both Nightly and regular release Firefox. I've read every article on the Mozilla support website based on a search for this problem. Please help. How do I recover all my passwords to a fresh profile?

Tất cả các câu trả lời (5)

more options

Screenshot of the error?

more options

Here are the images of the screens I see

more options

Do you know the current (correct) master password?

If you know the MP then there shouldn't be a reason to change it. If you do not know the current MP then it is not possible to access the passwords stored in the Password Manager and you would have to start with fresh logins.json and key4.db files. You can keep a copy of the current logins.json and key4.db files in case you want to try in a separate profile.

If you do know the master password, but it isn't working for some reason then try to delete pkcs11.txt and secmode.db in the profile folder with Firefox closed.

more options

Yes I know the master password.

more options

oconnore said

Yes I know the master password.

cor-el said

If you do know the master password, but it isn't working for some reason then try to delete pkcs11.txt and secmode.db in the profile folder with Firefox closed.