Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox crashes

  • 7 trả lời
  • 2 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi Dulatus

more options

Hi,

i have many crashes of firefox tabs and the whole browser lately. The same happen in my chrome browser. The crash happens while watching a video or while surfing the internet. All of the time i do nothing active on a website or a video an the tab or browser crashes. I checked my system for new drivers and installed it. Perhaps it is something with my anti virus programm (avast)?

This are the last crash-ids i sended:

bp-cce3b92f-58f1-43a4-aee0-1049e0181029 bp-08cf9d2a-9ef6-4b48-bd25-a99190181029 bp-ee258957-df55-437a-94c1-d1b0d0181029 bp-148944ff-7ff1-44f4-b528-b40fe0181026 bp-1684270f-7c71-4953-8369-019e90181013 bp-f3010cc3-bb44-47ba-8829-e707f1180624

Thank you for your time.

Best regards

Christoffer

Hi, i have many crashes of firefox tabs and the whole browser lately. The same happen in my chrome browser. The crash happens while watching a video or while surfing the internet. All of the time i do nothing active on a website or a video an the tab or browser crashes. I checked my system for new drivers and installed it. Perhaps it is something with my anti virus programm (avast)? This are the last crash-ids i sended: bp-cce3b92f-58f1-43a4-aee0-1049e0181029 bp-08cf9d2a-9ef6-4b48-bd25-a99190181029 bp-ee258957-df55-437a-94c1-d1b0d0181029 bp-148944ff-7ff1-44f4-b528-b40fe0181026 bp-1684270f-7c71-4953-8369-019e90181013 bp-f3010cc3-bb44-47ba-8829-e707f1180624 Thank you for your time. Best regards Christoffer

Tất cả các câu trả lời (7)

more options

bp-cce3b92f-58f1-43a4-aee0-1049e0181029 Signature: nsSVGClipPathFrame::PaintFrameIntoMask ++++++++++++++++++++++++++++++++++++++++++++ bp-08cf9d2a-9ef6-4b48-bd25-a99190181029 Signature: nsPurpleBuffer::VisitEntries<T>

This is for Sumo's Related Bugs 1318810 NEW --- Crash in nsPurpleBuffer::VisitEntries<T> ++++++++++++++++++++++++++++++++++++++++++++ bp-ee258957-df55-437a-94c1-d1b0d0181029 Signature: nsJSScriptTimeoutHandler::QueryInterface ++++++++++++++++++++++++++++++++++++++++++++ bp-148944ff-7ff1-44f4-b528-b40fe0181026 Signature: nsSVGClipPathFrame::PaintFrameIntoMask ++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 62.0.3 Build ID 20181001155545

bp-1684270f-7c71-4953-8369-019e90181013 Signature: bits_image_fetch_bilinear_no_repeat_8888

CrashTime Sat, 13 Oct 2018 12:59:24 GMT

more options

All reports are showing; Crash Reason; EXCEPTION_ACCESS_VIOLATION_READ


Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

more options

Hi,

removed all files and used ccleaner for the registry. I also disabled hardware accelaration on the new installed firefox but the crashes continue.

I have the same problem with chrome. Most of the time i use another browser until the crashes happend there too. But now both browsers crash all the time.

Only the old Internet Explore did not crash.

And i have some issuses with my windwos. I get blue screens with: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY

Được chỉnh sửa bởi Dulatus vào

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

Unfortunately the crashes still occur as i write this in windows safe mode with firefox safe mode on :/

Frist i thought i fixed the problem by installing a new graphics driver.

more options

I called for more help.

more options

In the last 2 days i had vast less crashes of the Firefox Browser. If the crashes happen they don't stop until i reboot. I will monitor the crashes and give feedback but if you have any suggestions i would be happy to hear them.