Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I cannot migrate my old profile to a new computer.

  • 2 trả lời
  • 1 gặp vấn đề này
  • 5 lượt xem
  • Trả lời mới nhất được viết bởi pshaffer

more options

Old computer ran Windows 8.1. New computer running Windows 10 Home Edition. I downloaded Thunderbird to new computer. I copied the old profile folder xxxx,default to C:\Users\pshaf\AppData\Roaming\Thunderbird\Profiles I renamed the file appropriately and checked the profiles.ini file to make sure all was correct. I have tried this multiple time and with several variations including having two profiles and selecting a profile at start up. The new profile created at the installation of the program works. No attempt to use the old profile does. The errors returned are either "profile not found" or "Profile is still in use"

Phil

Old computer ran Windows 8.1. New computer running Windows 10 Home Edition. I downloaded Thunderbird to new computer. I copied the old profile folder xxxx,default to C:\Users\pshaf\AppData\Roaming\Thunderbird\Profiles I renamed the file appropriately and checked the profiles.ini file to make sure all was correct. I have tried this multiple time and with several variations including having two profiles and selecting a profile at start up. The new profile created at the installation of the program works. No attempt to use the old profile does. The errors returned are either "profile not found" or "Profile is still in use" Phil

Giải pháp được chọn

Thanks for the response. I think I had a corrupt back up profile. I tried an earlier one and it worked just as it should.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

Hi Phil, Instead of trying to edit the profiles.ini file, I recommend copying the entire Thunderbird folder while Thunderbird is closed. For a screencast on how to move your data, check out the following video:

more options

Giải pháp được chọn

Thanks for the response. I think I had a corrupt back up profile. I tried an earlier one and it worked just as it should.