Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

After moving old profile to new machine, thunderbird states that it cannot use the profile because it is in use and to close thunderbird, but it is closed.

  • 2 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi pgensinger

more options

I am moving Thunderbird to a new machine and want to move the old profile. After installing Thunderbird, I copied the profile and using the "thunderbird.exe -p" command added the old profile. When I start Thunderbird, I get the following error message; "Thunderbird cannot use the profile "profile name" because it is in use. To continue, close instances of Thunderbird or chose a different profile" But Thunderbird is not running and I cannot get this to work. Please help!

I am moving Thunderbird to a new machine and want to move the old profile. After installing Thunderbird, I copied the profile and using the "thunderbird.exe -p" command added the old profile. When I start Thunderbird, I get the following error message; "Thunderbird cannot use the profile "profile name" because it is in use. To continue, close instances of Thunderbird or chose a different profile" But Thunderbird is not running and I cannot get this to work. Please help!

Tất cả các câu trả lời (2)

more options

Assuming you use a Windows OS when creating the backup. Access profile name folder. In the same folder where you can see 'Mail' folder. Scroll down. Locate and Delete the following file.

  • 'parent.lock'

Then try to start Thunderbird.

more options

Toad-Hall,

Thanks for your reply; it turned out to be a corrupt "profile" file. I restored an older one and it worked with a few missing emails. Good thing I backed up the older computer first.