Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

RoboForm v8.5.1.1 password manager does not work when Mozilla Support website is visited using FireFox Quantum 60.0.2 (64-bit).

  • 2 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi John Pap

more options

When I visit the Mozilla Support website (or any other website) in order to sign in using my credentials, RoboForm pops-up and allows me to click on a button in order to fill my credentials.

However, when I visit the Mozilla Support website using FireFox Quantum 60.0.2 (64-bit), RoboForm does not pop. Please note that when I visit the Mozilla Support website using any other browser (even Internet Explorer), RoboForm works as expected.

Another interesting fact is that RoboForm works equally well with FireFox Quantum 60.0.2 (64-bit) on any other website, except of course on the Mozilla Support website as I mentioned earlier.

I have not logged-in in Mozilla Support for some time, so I cannot tell how long this is happening.

I would be much obliged if you could lend a helping hand.

Regards, John

When I visit the Mozilla Support website (or any other website) in order to sign in using my credentials, RoboForm pops-up and allows me to click on a button in order to fill my credentials. However, when I visit the Mozilla Support website using FireFox Quantum 60.0.2 (64-bit), RoboForm does not pop. Please note that when I visit the Mozilla Support website using any other browser (even Internet Explorer), RoboForm works as expected. Another interesting fact is that RoboForm works equally well with FireFox Quantum 60.0.2 (64-bit) on any other website, except of course on the Mozilla Support website as I mentioned earlier. I have not logged-in in Mozilla Support for some time, so I cannot tell how long this is happening. I would be much obliged if you could lend a helping hand. Regards, John

Giải pháp được chọn

Separate Security Issue, please update your Flash 27.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Since Mozilla is not the Developer of the Extension and it only effects this site please Roboforms website : https://addons.mozilla.org/en-GB/firefox/addon/roboform/ For the link to their homepage and their Support.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

Separate Security Issue, please update your Flash 27.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Since Mozilla is not the Developer of the Extension and it only effects this site please Roboforms website : https://addons.mozilla.org/en-GB/firefox/addon/roboform/ For the link to their homepage and their Support.

more options

Hello Pkshadow and thank you very much for your reply.

I updated my Flash to 30.0.0.113 as per your suggestion.

I will re-post my issue to the mozilla addons site and will contact Siber Systems Inc.

Once again, thank you very much.

All the best, John