Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox unresponsive on financial data update on Barclaycard and TescoMobile.

  • 1 trả lời
  • 1 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

When updating data on financial or commercial websites, Firefox hangs. In the case of Tesco Mobile, when creating a new account and buying a SIM, after about 10 minutes of hanging, the screen changed with this message: "400 Bad Request. nginx/1.11.3". I input exactly the same Tesco Mobile data on Chrome and it updated with only a few seconds delay.

I use Windows 10 1803, McAfee Live Safe and Trusteer Rapport (on both Firefox 60.0.1 64 bit and Chrome 66.0.3359.181 64-bit).

This problem did not happen before on Windows 10 1709.

Please explain why this problem is occurring and suggest a solution.

Mike Brown

When updating data on financial or commercial websites, Firefox hangs. In the case of Tesco Mobile, when creating a new account and buying a SIM, after about 10 minutes of hanging, the screen changed with this message: "400 Bad Request. nginx/1.11.3". I input exactly the same Tesco Mobile data on Chrome and it updated with only a few seconds delay. I use Windows 10 1803, McAfee Live Safe and Trusteer Rapport (on both Firefox 60.0.1 64 bit and Chrome 66.0.3359.181 64-bit). This problem did not happen before on Windows 10 1709. Please explain why this problem is occurring and suggest a solution. Mike Brown

Tất cả các câu trả lời (1)

more options

Basically, the 400 error means page not found.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}