Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Trusteer Rapport is running but firefox doesn't think so. It worked yesterday 4/26/2018

  • 1 trả lời
  • 1 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi Shadow110

more options

Normally when I open Firefox, usually first loading Outlook, a reminder shows that I need to enable Rapport. I do this in Firefox Addons . It worked normally yesterday. Today (after I had updated Java) there was no reminder. I checked Addons manager and no mention of any addons. I turned on Rapport in the Windows 10 Start menu but Firefox still shows no addons. I want my security! What can I do?

Normally when I open Firefox, usually first loading Outlook, a reminder shows that I need to enable Rapport. I do this in Firefox Addons . It worked normally yesterday. Today (after I had updated Java) there was no reminder. I checked Addons manager and no mention of any addons. I turned on Rapport in the Windows 10 Start menu but Firefox still shows no addons. I want my security! What can I do?

Giải pháp được chọn

HI, please see this page for their Support Button : https://www.trusteer.com/ProtectYourMoney

Mozilla only ok's Extensions submitted by Developers to be used with Firefox. They ok them only and give the Developer a web page to distribute their Extension from. Developers have a Support link and a contact Link

In this case there is no extension on our pages for download : https://addons.mozilla.org/en-US/firefox/extensions/ So please seek support for that product from the 1st URL.

Is there a reason why you are running/updated Java as no web browsers use it anymore ?

Please let us know if this solved your issue or if need further assistance.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

HI, please see this page for their Support Button : https://www.trusteer.com/ProtectYourMoney

Mozilla only ok's Extensions submitted by Developers to be used with Firefox. They ok them only and give the Developer a web page to distribute their Extension from. Developers have a Support link and a contact Link

In this case there is no extension on our pages for download : https://addons.mozilla.org/en-US/firefox/extensions/ So please seek support for that product from the 1st URL.

Is there a reason why you are running/updated Java as no web browsers use it anymore ?

Please let us know if this solved your issue or if need further assistance.