Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I am using an MacBook Pro. I accidentally deleted the Thunderbird Profile.

  • 7 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi jsismyrock

more options

I can't restore the profile. So I re-download Thunderbird and try to Re-install it. Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

I can't restore the profile. So I re-download Thunderbird and try to Re-install it. Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

Giải pháp được chọn

Tất cả các câu trả lời (7)

more options
I can't restore the profile.

Why not? Don't you have a backup? Something called Time Machine?

more options

Well I didn't know how to do a backup so Id didn't do a back up the Time Machine didn't work.

more options

Make sure you can see hidden files and folders:


MAC Profile is usually stored here: Mac OS X Profile folders are located here:

  • ~/Library/Thunderbird/Profiles/<Profile name>/

The tilde character (~) refers to the current user's Home folder, so ~/Library is the /Macintosh HD/Users/<username>/Library folder.

'Profile name' folder is usually called 'xxxxxxxx.default', where the x's are letters and numbers. What do you see in the ~/Library/Thunderbird/Profiles folder ? Post an image so the forum can see what you have got stored.


In the ~/Library/Thunderbird folder, there should be a 'profiles.ini' file. Open this using a simple text editor program like Notepad. Post an image of the contents.

more options

None, I told you there is NO Thunderbird Folder in the Library.

more options

Sorry, I try this:

/Macintosh HD/Users/<username>/Library folder

But there is NO Library folder though.

more options

Ok, I did found:

/Macintosh HD/Users/<username>/Library folder

Thunderbird/Profiles/

Nothing in that folder.

more options

Giải pháp được chọn

I got it working!