Getting message "You are about to override how Thunderbird identifies this site"
When this message appears, it locks TB. If I respond CANCEL several times, the message goes away and TB is unlocked. But once it starts coming up, even after CANCEL it comes back quickly. I don't know what finally makes it go away. I see similar questions in this forum, but the solution is for OUTLOOK, not TB.
Thanks in advance for your help.
Tất cả các câu trả lời (13)
Funny you could find outlook solutions in a Thunderbird exclusive forum. But regardless the security used by Thunderbird and outlook is the same in this instance. The most common cause of this is anti virus programs that think they should scan encrypted mail streams and totally mess up your certificates as they are hacking you to get at your mail.
What anti virus do you use?
@Matt I use microsoft security essentials and malwarebytes.
"You are about to override how Thunderbird identifies this site"
Please post a screenshot of the error message. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
I don't know how to make the message appear, so I can't give you the exact image. Here is an example from another email client. The verbage is similar to mine except the url is something like twc.rr.server.com.
Just a guess, but perhaps you could try using the servers names recommended by your mail provider instead of the old RR ones. Lots of RR customers in the forums recently complaining avout various issues. ALL of them have not updated their server settings to those recommended by Time Warner.
I followed the instructions in the article you cited.
Server Settings Change Server Name to POP3 port: 995 That is, in the Server Name field I typed POP3 and in the Port field, I typed 995
When I click Get Messages TB says "Failed to connect to POP3 server"
I wonder if I need to change a password?
Now I suggest you go back to the page I linked to and have a look at the server name they offer for you to use. In all cases it is given as mail.twc.com. I have no idea why you would choose a server name that does not exist, instead of the one in the article, but you have.
"I have no idea why you would choose a server name that does not exist, "
I know nothing about these things. I didn't know it does not exist. I apologize.
I changed it to mail.twc.com 587. Now I get
Được chỉnh sửa bởi flippo.TB vào
mail.twc.com on port 995 is what the web page says. So try port 995
with Server Name mail.twc.com port: 995 I get connected to mail.twc.com (at bottom of Inbox screen) then connection to mail.twc.com timed out
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
My first post was too big. I'm resending in two parts. This is the first resend. Thunderbird troubleshooting, safe mode
Please add the troubleshooting information to your post To
find the Troubleshooting information:
Open Help (or click on three-line-icon and select Help) Choose Troubleshooting Information Use the button Copy to clipboard to select all. Do not
check box "Include account names"!
Paste this in your post.
Please also add the result of these troubleshooting steps to
your post
Does Thunderbird work in TB Safe mode (see Thunderbird
Safe Mode)?
Do you use anti-virus and firewall software? What is the
version?
TROUBLESHOOTING INFORMATION
Application Basics
Name: Thunderbird Version: 52.5.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0)
Gecko/20100101 Thunderbird/52.5.0
Profile Folder: Open Folder
(Local drive) Application Build ID: 20171121193617 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) mail.twc.com:995, SSL,
passwordCleartext
OUTGOING: , smtp-server.insight.rr.com:25, plain,
passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain,
passwordCleartext
account4:
INCOMING: account4, , (pop3) mail.twc.com:995, plain,
passwordCleartext
OUTGOING: , smtp-server.insight.rr.com:25, plain,
passwordCleartext, true
Crash Reports https://crash-stats.mozilla.com/report/index/bp-38b27962-
ec29-49c9-8169-f38a10171014 (10/14/2017)
https://crash-stats.mozilla.com/report/index/bp-e9490694-
2a4e-47c0-a32a-f806d2160611 (6/11/2016)
https://crash-stats.mozilla.com/report/index/bp-4720d4ef-
95cf-45cf-8a89-bbde52150921 (9/21/2015)
https://crash-stats.mozilla.com/report/index/bp-4daa1b71-
495f-4d30-970a-dbf7e2150921 (9/21/2015)
https://crash-stats.mozilla.com/report/index/bp-f54f9ce8-
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Extensions FiltaQuilla, 1.3.2, true, [email protected] Lightning, 5.4.5, true, {e2fda1a4-762b-4020-b5ad-
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MoreFunctionsForAddressBook, 1.0b3, true, {3e17310d-82e8-
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Nostalgy, 0.2.34, true, [email protected] Recover deleted messages, 0.4, true, {8380f54c-9b7a-4107-
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Remove Duplicate Messages, 0.1.14, true, {12345678-1234-
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Graphics
GPU #1
Description: Intel(R) HD Graphics
Vendor ID: 0x8086
Device ID: 0x0042
RAM: Unknown
Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version: 8.15.10.2622
Driver Date: 1-10-2012
Features
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DirectWrite: true (6.2.9200.22164)
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JavaScript
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Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
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3.28.6
TROUBLESHOOTING STEPS
TB Safe Mode
All add-ons have been disabled by safe mode.
In Safe Mode (still with Server Name mail.twc.com port: 995) I get connected to mail.twc.com (at bottom of Inbox screen) then connection to mail.twc.com timed out