Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Old Firefox 56.0 works ..New Firefox Does Not Work .. Why?

  • 3 trả lời
  • 10 gặp vấn đề này
  • 10 lượt xem
  • Trả lời mới nhất được viết bởi TxDan001

more options

Firefox stopped working ... Firefox.exe error ... Uninstalled/Reinstalled .. no fix. Tried 32 bit, 64 bit & Quantum..same error. Installed legacy (older) FF version 55 .. it updated to 56... with updates disabled.. works fine. Why can't I run the newer versions?

Firefox stopped working ... Firefox.exe error ... Uninstalled/Reinstalled .. no fix. Tried 32 bit, 64 bit & Quantum..same error. Installed legacy (older) FF version 55 .. it updated to 56... with updates disabled.. works fine. Why can't I run the newer versions?

Giải pháp được chọn

I believe it has to do with Microsoft not supporting Windows 7 as they should because trying to get people to move to Win10. (ripe for a class action suit) Not much you can do about it other than to make sure you are updated with all Hardware Drivers (which Win10 will change if so wants to, a fix for that) all MS Updates. A lot of people on Win7 have moved to the Extended Release version as Firefox updates break Firefox on Win7 as you have just experienced. https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (3)

more options

Giải pháp được chọn

I believe it has to do with Microsoft not supporting Windows 7 as they should because trying to get people to move to Win10. (ripe for a class action suit) Not much you can do about it other than to make sure you are updated with all Hardware Drivers (which Win10 will change if so wants to, a fix for that) all MS Updates. A lot of people on Win7 have moved to the Extended Release version as Firefox updates break Firefox on Win7 as you have just experienced. https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

more options

Are you running Firefox 56 right now and it works fine, but when you had Firefox 56 before, it had stopped working?

I'm not sure what went wrong there. Do you recall the message you got about firefox.exe in more detail?

more options

Pkshadow: Firefox ESR works perfectly! Thank you!

jscher2000: Thank you so much for responding!

Attached: 2 files

01. Original error message .. (jscher2000) 02. "About Firefox" .. showing the new functioning install (Pkshadow)

I really appreciate the help!