Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I used Sync to move all bookmarks to a new laptop & erased them from the original. Now they are all gone!

  • 1 trả lời
  • 1 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi the-edmeister

more options

I bought a new laptop & set up Sync on my old one. After configuring the new laptop & installing Mozilla, I enabled Sync on the new laptop and got all my bookmarks, etc. Everything was good.

I had made arrangements to donate my old laptop to a school program and so cleaned off all my apps & private data. I then removed all the bookmarks from Mozilla (thinking I would leave the app there for the new users). I had planned to wipe my cookies and then wipe the unused drive space prior to turning it over when I found all my bookmarks on my new laptop had disappeared!

Both systems are running Win 7 with the latest version of Mozilla.

Is there any way to get these back?

I bought a new laptop & set up Sync on my old one. After configuring the new laptop & installing Mozilla, I enabled Sync on the new laptop and got all my bookmarks, etc. Everything was good. I had made arrangements to donate my old laptop to a school program and so cleaned off all my apps & private data. I then removed all the bookmarks from Mozilla (thinking I would leave the app there for the new users). I had planned to wipe my cookies and then wipe the unused drive space prior to turning it over when I found all my bookmarks on my new laptop had disappeared! Both systems are running Win 7 with the latest version of Mozilla. Is there any way to get these back?

Giải pháp được chọn

Sorry that happened to you, but you should have used Disconnect ... in Options > Sync before deleting your bookmarks from the old laptop.

Maybe you can recover your bookmark backups on that old laptop, which would probably have more backup files than the new laptop. https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Save the bookmarksbackup JSON file to a USB flash stick on the old laptop and then use that USB flash stick on the new laptop to Restore using the menu item Choose File ... as shown here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_restoring-from-backups

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

Sorry that happened to you, but you should have used Disconnect ... in Options > Sync before deleting your bookmarks from the old laptop.

Maybe you can recover your bookmark backups on that old laptop, which would probably have more backup files than the new laptop. https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Save the bookmarksbackup JSON file to a USB flash stick on the old laptop and then use that USB flash stick on the new laptop to Restore using the menu item Choose File ... as shown here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_restoring-from-backups