Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

thunderbird 52.2.0 uploaded, folders disappeared(saved email ones)

  • 2 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi user01229325

more options

somehow my Thunderbird email site was updated to 52.2.0 without my permission and knowledge. All my saved folders containing emails I was saving have disappeared( such as Hemmings Car, personal pictures etc) My local server Shaw could not help me get folders back, how do I get them back? Thank you.

somehow my Thunderbird email site was updated to 52.2.0 without my permission and knowledge. All my saved folders containing emails I was saving have disappeared( such as Hemmings Car, personal pictures etc) My local server Shaw could not help me get folders back, how do I get them back? Thank you.

Tất cả các câu trả lời (2)

more options

This article, posted in earlier replies for similar problems by Airmail, may help resolve your issue: http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

You can check to make sure your saved folders are still on the computer by clicking on the Thunderbird menu icon and select Help, then Troubleshooting Information. The Troubleshooting Information, about the 4th item down in the first section, has a link to your Profile Folder. You can click on the Open Folder button to see the location of the folder and the files it contains.

more options

If you do not want automatic updates go into Options and turn it off. I doubt that it was a Thunderbird update that caused this. Do you use CCleaner software?

If you continue to use email as a permanent storage, a really bad idea by the way, you should consider doing backups. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data