Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

messages wrongly classified as junk remain junk even after marking them as not junk

  • 3 trả lời
  • 2 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi Matt

more options

In Thunderbird I am getting emails from friends who are in my address book. They are being marked as junk by Thunderbird even though I have checked the box in settings "do not mark messages as junk from people in my address book" I have tried to mark these messages as "not Junk" but the junk logo comes back in a minute or so. Can this be stopped? thank you Rory

In Thunderbird I am getting emails from friends who are in my address book. They are being marked as junk by Thunderbird even though I have checked the box in settings "do not mark messages as junk from people in my address book" I have tried to mark these messages as "not Junk" but the junk logo comes back in a minute or so. Can this be stopped? thank you Rory

Giải pháp được chọn

The issue is Yahoo have their own spam filter, the filter continuously checks all folders and uses it's own rues to classify mail as spam.

The down side is IMAP mail accounts are synchronized to the server, and as this spam filter has no opt out. there is no way to stop their server from reclassifying your mail over and over again.

I suggest you contact Rogers asking them how to opt out of the silly spam filter. Perhaps as a customer you will have better luck than I have had getting information from Yahoo. (I feel I might as well try and get a t-rex to talk to me. The lack of responses would be the same)

Đọc câu trả lời này trong ngữ cảnh 👍 3

Tất cả các câu trả lời (3)

more options

Yahoo IMAP demonstrates this sort of thing. Are you using Yahoo?

more options

yes I am using rogers.yahoo.com as my server What does this have to do with what happens on my Thunderbird email? Not questioning you personally but if that is the problem, how do i fix it ?

more options

Giải pháp được chọn

The issue is Yahoo have their own spam filter, the filter continuously checks all folders and uses it's own rues to classify mail as spam.

The down side is IMAP mail accounts are synchronized to the server, and as this spam filter has no opt out. there is no way to stop their server from reclassifying your mail over and over again.

I suggest you contact Rogers asking them how to opt out of the silly spam filter. Perhaps as a customer you will have better luck than I have had getting information from Yahoo. (I feel I might as well try and get a t-rex to talk to me. The lack of responses would be the same)