I have Linux Mint. Firefox was working until the update to v46. Now it crashes on start. Tried Safe mode, but crashes. Tried Refresh Firefox, but still crashes. Tried uninstall then re-install and still crashes. Any help would be greatly appreciated. Here is the crash reporter info below: SafeMode: 0 SecondsSinceLastCrash: 808 StartupTime: 1462182013 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}", "applicationName":"Firefox","architecture":"x86-64","buildId": "20160421124000","version":"46.0","vendor":"Mozilla","platformVersion" :"46.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":null},"partner":{ "distributionId":null,"distributionVersion":null,"partnerId":null, "distributor":null,"distributorChannel":null,"partnerNames":[]}, "system":{"memoryMB":7957,"virtualMaxMB":null,"cpu":{"count":4,"cores" :4,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7, "l2cacheKB":256,"l3cacheKB":6144,"speedMHz":3001,"extensions":[ "hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1", "hasSSE4_2"]},"os":{"name":"Linux","version":"3.2.0-23-generic", "locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null}, "binary":{"model":null,"revision":null},"system":{"model":null, "revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null, "adapters":[{"description":"VMware, Inc. -- Gallium 0.4 on llvmpipe (LLVM 0x300)","vendorID":"VMware, Inc.","deviceID":"Gallium 0.4 on llvmpipe (LLVM 0x300)","subsysID":null,"RAM":null,"driver":null,"driverVersion":"2.1 Mesa 8.0.4","driverDate":null,"GPUActive":true}],"monitors":[],"features":{ "compositor":"none"}}},"settings":{"blocklistEnabled":true, "e10sEnabled":false,"e10sCohort":"unsupportedChannel", "telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US", "update":{"channel":"release","enabled":true,"autoDownload":true}, "userPrefs":{},"addonCompatibilityCheckEnabled":true, "isDefaultBrowser":false},"profile":{"creationDate":16920,"resetDate": 16923},"addons":{"activeAddons":{"[email protected]":{"blocklisted": false,"description":"Ubuntu modifications for Firefox","name":"Ubuntu Modifications","userDisabled":false,"appDisabled":false,"version":"3. 2","scope":8,"type":"extension","foreignInstall":true, "hasBinaryComponents":false,"installDay":16696,"updateDay":16696, "signedState":2},"[email protected]":{"blocklisted":false,"description" :"Web sharing for Firefox","name":"Firefox Hello","userDisabled":false,"appDisabled":false,"version":"1.2.6", "scope":1,"type":"extension","foreignInstall":false, "hasBinaryComponents":false,"installDay":16916,"updateDay":16912}, "[email protected]":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout","userDisabled":false,"appDisabled":false,"version":"1.0", "scope":1,"type":"extension","foreignInstall":false, "hasBinaryComponents":false,"installDay":16916,"updateDay":16912}, "[email protected]":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false, "version":"1.0","scope":1,"type":"extension","foreignInstall":false, "hasBinaryComponents":false,"installDay":16916,"updateDay":16912}}, "theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted": false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false, "version":"46.0","scope":4,"foreignInstall":false, "hasBinaryComponents":false,"installDay":16916,"updateDay":16912}, "activePlugins":[{"name":"QuickTime Plug-in 7.6.9","version":"","description":"<a href=\"http://kdekorte.googlepages.com/gecko-mediaplayer\">Gecko Media Player</a> 1.0.4<br><br>Vide","blocklisted":false,"disabled":false,"clicktoplay": true,"mimeTypes":["video/quicktime","video/x-quicktime","image/x- quicktime","video/quicktime","video/quicktime","application/x- quicktimeplayer"],"updateDay":15206},{"name":"DivX Browser Plug-In","version":"","description":"<a href=\"http://kdekorte.googlepages.com/gecko-mediaplayer\">Gecko Media Player</a> 1.0.4<br><br>Vide","blocklisted":false,"disabled":false,"clicktoplay": true,"mimeTypes":["video/divx","video/vnd.divx"],"updateDay":15206},{ "name":"RealPlayer 9","version":"","description":"<a href=\"http://kdekorte.googlepages.com/gecko-mediaplayer\">Gecko Media Player</a> 1.0.4<br><br>Vide","blocklisted":false,"disabled":false,"clicktoplay": true,"mimeTypes":["audio/x-pn-realaudio","application/vnd.rn- realmedia","application/vnd.rn-realaudio","video/vnd.rn-realvideo", "audio/x-realaudio","audio/x-pn-realaudio-plugin","application/smil"], "updateDay":15206},{"name":"mplayerplug-in is now gecko-mediaplayer 1.0.4","version":"","description":"<a href=\"http://kdekorte.googlepages.com/gecko-mediaplayer\">Gecko Media Player</a> 1.0.4<br><br>Vide","blocklisted":false,"disabled":false,"clicktoplay": true,"mimeTypes":["audio/x-mpegurl","video/mpeg","audio/mpeg","video/x -mpeg","video/x-mpeg2","audio/mpeg","audio/x-mpeg","audio/mpeg2", "audio/x-mpeg2","audio/mp4","audio/x-mp4","video/mp4","video/x-m4v", "video/3gpp","audio/mpeg3","audio/x-mpeg3","audio/x-mpegurl","audio/ mp3","application/x-ogg","application/ogg","audio/x-ogg","audio/ogg", "video/x-ogg","video/ogg","application/x-vlc-plugin","application/x- google-vlc-plugin","audio/flac","audio/x-flac","video/fli","video/x- fli","video/x-flv","video/flv","video/vnd.vivo","audio/x-matroska", "video/x-matroska","application/x-nsv-vp3-mp3","audio/x-mod","audio/x- aiff","audio/basic","audio/x-basic","audio/x-scpls","video/x-mng", "audio/webm","audio/x-webm","video/webm","video/x-webm"],"updateDay": 15206},{"name":"Windows Media Player Plug-in","version":"","description":"<a href=\"http://kdekorte.googlepages.com/gecko-mediaplayer\">Gecko Media Player</a> 1.0.4<br><br>Vide","blocklisted":false,"disabled":false,"clicktoplay": true,"mimeTypes":["application/asx","video/x-ms-asf-plugin","video/x- msvideo","video/msvideo","application/x-mplayer2","video/x-mplayer2", "application/x-ms-wmv","video/x-ms-asf","video/x-ms-asx","video/x-ms- wm","video/x-ms-wmv","audio/x-ms-wmv","video/x-ms-wmp","application/x- ms-wmp","video/x-ms-wvx","audio/x-ms-wax","audio/x-ms-wma", "application/x-drm-v2","audio/wav","audio/x-wav"],"updateDay":15206},{ "name":"Skype Buttons for Kopete","version":"","description":"Mime Type x-skype for Skype Buttons","blocklisted":false,"disabled":false,"clicktoplay":true, "mimeTypes":["application/x-skype"],"updateDay":15598},{"name":"Adobe Reader 9.5","version":"","description":"The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser. ","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes": ["application/pdf","application/vnd.fdf","application/vnd.adobe.xfdf", "application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"], "updateDay":15915},{"name":"IcedTea-Web Plugin (using IcedTea-Web 1.2.3 (1.2.3-0ubuntu0.12.04.4))","version":"","description":"The <a href=\"http://icedtea.classpath.org/wiki/IcedTea-Web\">IcedTea-Web Plugin</a> executes Java app","blocklisted":false,"disabled":false,"clicktoplay":true, "mimeTypes":["application/x-java-vm","application/x-java-applet", "application/x-java-applet;version=1.1","application/x-java-applet; version=1.1.1","application/x-java-applet;version=1.1.2","application/ x-java-applet;version=1.1.3","application/x-java-applet;version=1.2", "application/x-java-applet;version=1.2.1","application/x-java-applet; version=1.2.2","application/x-java-applet;version=1.3","application/x- java-applet;version=1.3.1","application/x-java-applet;version=1.4", "application/x-java-applet;version=1.4.1","application/x-java-applet; version=1.4.2","application/x-java-applet;version=1.5","application/x- java-applet;version=1.6","application/x-java-applet;version=1.7", "application/x-java-applet;jpi-version=1.7.0_50","application/x-java- bean","application/x-java-bean;version=1.1","application/x-java-bean; version=1.1.1","application/x-java-bean;version=1.1.2","application/x- java-bean;version=1.1.3","application/x-java-bean;version=1.2", "application/x-java-bean;version=1.2.1","application/x-java-bean; version=1.2.2","application/x-java-bean;version=1.3","application/x- java-bean;version=1.3.1","application/x-java-bean;version=1.4", "application/x-java-bean;version=1.4.1","application/x-java-bean; version=1.4.2","application/x-java-bean;version=1.5","application/x- java-bean;version=1.6","application/x-java-bean;version=1.7", "application/x-java-bean;jpi-version=1.7.0_50","application/x-java-vm- npruntime"],"updateDay":16134},{"name":"Shockwave Flash","version":"11.2.202.616","description":"Shockwave Flash 11.2 r202","blocklisted":false,"disabled":false,"clicktoplay":false, "mimeTypes":["application/x-shockwave-flash","application/ futuresplash"],"updateDay":16900},{"name":"Shockwave Flash","version":"11.2.202.616","description":"Shockwave Flash 11.2 r202","blocklisted":false,"disabled":false,"clicktoplay":false, "mimeTypes":["application/x-shockwave-flash","application/ futuresplash"],"updateDay":16903}],"activeGMPlugins":{"gmp- gmpopenh264":{"version":null,"userDisabled":false, "applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 UptimeTS: 2.8534842 Vendor: Mozilla Version: 46.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.