Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

The upper pane shows that I have messages, but messages don't show in the lower pane.

  • 1 trả lời
  • 4 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi christ1

more options

The upper pane shows that I have messages in my Inbox, but when I click on one, nothing shows in the lower pane.

The upper pane shows that I have messages in my Inbox, but when I click on one, nothing shows in the lower pane.

Tất cả các câu trả lời (1)

more options

It sounds like your mail file(s) are corrupted. First of all create a backup of your Thunderbird profile folder. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird