Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Says 'downloading 1 of 21' then says 'no message to download' Help

  • 4 trả lời
  • 3 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Jimmyfh

more options

Just happened suddenly last week out of the blue.

Just happened suddenly last week out of the blue.

Giải pháp được chọn

Another idea: Maybe there is an email on the server causing a log jam. Maybe it was in the Inbox, but got moved to 'spam' and this is causing an issue.

Log on to webmail account using a browser. Empty the 'Spam' folder.

In Thunderbird click on 'Get Messages' If still no joy, then make a note of the last email you successfully downloaded. Log on to webmail account using a browser. Look for the oldest not yet downloaded email in Inbox and move it another folder.

then retry: In Thunderbird click on 'Get Messages'

Report back on results.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (4)

more options

That sort of error is usually caused by anti virus email scanning.... try disabling it and see how you go.

more options

Thanks for the suggestion. I disabled the scanning but it didn't help. Maybe I should try backing up and then reinstalling?

more options

Giải pháp được chọn

Another idea: Maybe there is an email on the server causing a log jam. Maybe it was in the Inbox, but got moved to 'spam' and this is causing an issue.

Log on to webmail account using a browser. Empty the 'Spam' folder.

In Thunderbird click on 'Get Messages' If still no joy, then make a note of the last email you successfully downloaded. Log on to webmail account using a browser. Look for the oldest not yet downloaded email in Inbox and move it another folder.

then retry: In Thunderbird click on 'Get Messages'

Report back on results.

more options

You're a gem! It was a spam email sitting in my server's inbox which I deleted & hey presto - download time. Many thanks. The virtual beers are on me.