Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Mozilla message yesterday: email instruction sent, but Thunderbird account blocked. Please resend to [email protected]

  • 2 trả lời
  • 2 gặp vấn đề này
  • 12 lượt xem
  • Trả lời mới nhất được viết bởi user01229325

more options

ISP Rogers' tech help has tried to help unblock my Thunderbird account, which gets continually reblocked for unusual activity, for unaccepted password changes, etc. It was blocked again yesterday afternoon, for 24 hours. Thunderbird seems convinced I'm trying to hack my own account. Meanwhile I am not receiving important emails. Can you help?

ISP Rogers' tech help has tried to help unblock my Thunderbird account, which gets continually reblocked for unusual activity, for unaccepted password changes, etc. It was blocked again yesterday afternoon, for 24 hours. Thunderbird seems convinced I'm trying to hack my own account. Meanwhile I am not receiving important emails. Can you help?

Được chỉnh sửa bởi James vào

Giải pháp được chọn

Probably not. Thunderbird doesn't do "blocking" and there is no "Thunderbird server" or "Mozilla server". I can't think of any part of Thunderbird that could form an opinion for itself about your activities. Like many users, you appear to think that the Thunderbird email client is part of some bigger system.

What are the symptoms that lead you to the conclusion you're being "bocked"?

Do you use antivirus software? Are you confident you don't have any malware on board that's getting you a bad name?

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

Probably not. Thunderbird doesn't do "blocking" and there is no "Thunderbird server" or "Mozilla server". I can't think of any part of Thunderbird that could form an opinion for itself about your activities. Like many users, you appear to think that the Thunderbird email client is part of some bigger system.

What are the symptoms that lead you to the conclusion you're being "bocked"?

Do you use antivirus software? Are you confident you don't have any malware on board that's getting you a bad name?

more options

There is no such thing as a Thunderbird account. Thunderbird is email client software running on YOUR computer and it does not block you for any activity. Your ISP or email provider might but Thunderbird software does not.