Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Missing passwords after install of 64bit version

  • 1 trả lời
  • 3 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I jumped at the chance to install Firefox 64 bit at the end of December after using 32 bit version for a number of years. Only now I've realised my passwords and logins are all missing. I've looked at the restore profile suggestions but it seems like 64bit has by default overwritten the 32bit profile, including the passwords, unless it's gone to another place that I cannot locate? Any suggestions for a win10 user to retrieve my lost password?

Thank you

I jumped at the chance to install Firefox 64 bit at the end of December after using 32 bit version for a number of years. Only now I've realised my passwords and logins are all missing. I've looked at the restore profile suggestions but it seems like 64bit has by default overwritten the 32bit profile, including the passwords, unless it's gone to another place that I cannot locate? Any suggestions for a win10 user to retrieve my lost password? Thank you

Tất cả các câu trả lời (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?