Firefox crash
Hi,
I must use IE to even ask this question because Firefox crashes all the time. When I visit this site or gogle maps or YouTube or slack etc.
Following action have been taken: - disabling hardware acceleration in firefox and in Adobe flash player - disabling secure mode in Shockware Flash - cleared all history - disabled all plugins (firefox started in safemode) - uninstalled Firefox and deleted all folders and then reinstalled Firefox to the latest version - latest version of flash player and java are installed - installed the latest video driver
- changed layers.d3d11.disable-warp pref to true
- installed latest displaylink
nothing seems to solve my problem it also crashed when trying to ask this question, so i had to do it with internet explorer!
I use windows 8.1 pro 64bit on a intel i5 with 16GB RAM
Here are my crashreports: ID Date e0b0eba1-0a7c-4654-95bf-ad2b452f321b 2015-07-22 09:54 bp-9d92ca15-ad6e-4a24-876f-6cf602150722 2015-07-22 09:54 bp-ebdb4cc3-dbe4-4779-a3a3-122bb2150722 2015-07-22 09:52 bp-d23c4fe6-9cde-4198-a3a6-abfd92150722 2015-07-22 09:51 bp-0962b68d-1d5b-4c9f-be96-e76a22150722 2015-07-22 09:51 1a0b8f77-6af0-4f86-b653-8175e5602503 2015-07-22 09:27 bp-b0c8ca62-42a5-4953-8926-0e27b2150722 2015-07-22 09:27 fa29002d-30ea-4072-9a66-0ef449640594 2015-07-22 09:27 2db59972-ecea-4974-ba7b-ebc77b1be04f 2015-07-22 08:29 b06bddb0-5c7b-45bf-8d99-1d32acc1d384 2015-07-22 08:26 bp-16d1390a-9e38-4abb-9f95-455202150722 2015-07-22 08:25 0b223133-f6df-496e-9db1-f7de297f8dfe 2015-07-22 08:25 c7cc8c05-cf2d-49b6-818d-f7b8dbb975fc 2015-07-22 08:22 bp-43171f51-a188-4312-8d90-483622150722 2015-07-22 08:21 4151ee29-69ee-4cdc-8ebe-0ec05b576523 2015-07-22 08:20 308cfbd0-b0d9-431e-a158-1a32c9cc111d 2015-07-22 08:10 2a0d46f6-752f-41b9-9361-71523ef4d07f 2015-07-22 08:09 80128f2e-2afd-4154-9da2-ab338525ce3c 2015-07-22 08:08 3d3ae438-1139-4ce3-957d-c413786dca34 2015-07-22 07:59 da9f2940-3b76-4772-b5b3-9cfb9c6988e8 2015-07-22 07:59 3edc3f90-d9ac-450a-ba57-38cd2aac601d 2015-07-22 07:52 6654b25b-945c-43fd-b558-706d69c0dc29 2015-07-22 07:51 4ca0e3d8-8b11-4910-a7d7-3ee9d75c60f9 2015-07-22 07:50 e372371a-5be9-416e-9d24-963913545c42 2015-07-22 07:38 939e5418-27e3-4860-9a62-6e630ffe3582 2015-07-21 21:44 05513460-c83d-4942-b450-0f4450d8dffd 2015-07-21 20:58 489a1da4-4a59-4aba-bd21-ffde39f5a268 2015-07-21 20:35 b63950b2-6fcc-4e65-8abd-f1f347742d64 2015-07-21 20:12 4ed39f6f-f952-46ba-8418-a8686cefb6b3 2015-07-21 19:52 5021c250-57fd-4d73-8b59-6dc9eee82158 2015-07-21 19:44 c0448397-296e-4c33-9eb4-a7dc9e4cb4c6 2015-07-21 19:42 cace3883-dccf-46d0-b25b-2644464e36f5 2015-07-21 19:40 8f7fbdff-e69b-4654-a129-83fa33c1d900 2015-07-21 19:28 c51d7548-be03-4ce9-9763-56bffef01921 2015-07-21 19:25 bp-f168596f-512d-4101-ad75-407672150721 2015-07-21 19:23 bp-77bbefc9-43f6-418b-a2d8-0f59b2150721 2015-07-21 19:23 6ad4786a-9759-4fa1-a660-85fc728b04e4 2015-07-21 17:19 f9b6184f-9ff5-4099-9411-a12835bb118f 2015-07-21 17:17 5bdfb67e-586c-4262-97ee-012283ac5835 2015-07-21 17:16 d0b3e7da-8620-4434-a12c-022fa431a3cf 2015-07-21 17:08 bp-96899ee0-158d-49ec-98f0-381db2150721 2015-07-21 17:06 bp-46110688-93d1-4e1e-9a7d-3d29d2150721 2015-07-21 17:06 880355fb-9d85-4fec-a412-3252bf1afb4e 2015-07-21 17:04 f2097c1d-3eed-4eeb-9cd2-e9e9266777be 2015-07-21 16:54 9fef5491-f770-4b8b-8fe4-58f7f912ca4e 2015-07-21 15:21 b0ad3db1-11f2-4d56-bbbb-fa6152ad551c 2015-07-21 15:20 c986f49f-fbb6-448d-9fca-b76a85619c49 2015-07-21 15:09 51eb9311-46a5-4ea7-8ee0-f86827f7f4e9 2015-07-21 15:07 44618a72-bb8d-4ccc-badd-09c434a59686 2015-07-21 15:04 48190156-31ba-4afa-bd0b-084ee0ada6cf 2015-07-21 14:42 f9fbfaaf-cbc3-4f23-ab13-b932c14d584a 2015-07-21 14:39 bp-a5c63f89-d8f1-433a-afb1-fe7ab2150721 2015-07-21 14:39 3e6da951-b6d5-473a-a3c0-c11478f93dd2 2015-07-21 14:38 bp-1b18b688-6212-4fdb-aec6-3bd122150721 2015-07-21 14:36
Tất cả các câu trả lời (4)
Please disable Hardware Acceleration completely, Turning off hardware acceleration
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Perform a System File Check to fix corrupted system files Win 7, 8, Vista: https://support.microsoft.com/en-us/kb/929833
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
As I mentioned before I already did everything that you say: 1. disable Hardware Acceleration completely 2. disable secure mode in Shockware Flash, 3. disable Hardware Acceleration in flash player/plugin (right click on movie->settings->diseble acceleration), 4. updated nvidia drivers from nvidia.com,
I also saw that skype and dropbox is crashing after this programs start and I don't know if it is connected with firefox issue. I already scaned system by AVG (full version), by adwcleaner_4.208 and Adware-Removal-Tool-v3.9.1 and everything looks fine.
Also system was scaned by System File Check and that was a result: Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
CBS.log attached link to the file: https://mega.co.nz/#!3BJTyQ6C!j00Q8r_K4AVjSr_G_GYG7Cz39YsX4-O_Cv9DzY-Dd2c
Crash reports: bp-feea7a40-8433-4b82-b523-a26ce2150722 2015-07-22 19:03 bp-ab91e192-4e67-4877-866f-7f7832150722 2015-07-22 19:01 bp-72915246-84ed-4c55-87a8-c64782150722 2015-07-22 18:53 bp-7a62c5b8-9770-422c-bfe3-5b0ba2150722 2015-07-22 18:53 bp-0668d54e-75c4-4471-9027-194982150722 2015-07-22 18:53 bp-0e64a8a1-3c0c-4e3b-a437-194a62150722 2015-07-22 18:52 bp-20c0b758-a44a-48c6-92a5-97eae2150722 2015-07-22 18:52 bp-b65daf06-0669-44af-a4e9-2c58a2150722 2015-07-22 18:48 bp-624d2cfd-8374-49b6-9be3-2d0872150722 2015-07-22 18:48 bp-4ec2aa79-2f76-4e85-9c13-53a182150722 2015-07-22 16:25 bp-269a1672-ac51-423d-a950-a33dd2150722 2015-07-22 16:18 bp-b7f4b48e-f1ea-4fac-8d64-e1bec2150722 2015-07-22 16:18 bp-2a4c3050-8597-4601-a316-0f42e2150722 2015-07-22 16:18 bp-9759e540-bb2a-4013-ad79-586492150722 2015-07-22 15:28 bp-41d7d0aa-8b14-4532-a145-3f1a62150722 2015-07-22 15:27 bp-e77c5783-5985-4bee-bd5d-65ca82150722 2015-07-22 15:26 bp-f5a6fff3-5f07-44af-87d0-a33dc2150722 2015-07-22 15:02 bp-487243ee-0d3e-4381-a254-7764b2150722 2015-07-22 15:00 bp-f1886cdd-89f7-47cc-9060-0a3cc2150722 2015-07-22 14:47 bp-664f9b7c-9363-4d44-b2b3-af0de2150722 2015-07-22 14:31 bp-81add478-98be-45ec-8ce8-e687d2150722 2015-07-22 14:29 bp-c5b9e5c1-fa19-42c8-947a-cb06f2150722 2015-07-22 13:07 bp-3b1a9046-d1cf-4247-912f-9f2692150722 2015-07-22 13:07 bp-45b5c582-eb75-4765-86c5-a84c22150722 2015-07-22 13:07 bp-d4f2f56a-81fa-43fd-9f9b-458fc2150722 2015-07-22 12:15 bp-a1876678-8906-4a31-8719-9ebcd2150722 2015-07-22 09:54 bp-9d92ca15-ad6e-4a24-876f-6cf602150722 2015-07-22 09:54 bp-ebdb4cc3-dbe4-4779-a3a3-122bb2150722 2015-07-22 09:52 bp-d23c4fe6-9cde-4198-a3a6-abfd92150722 2015-07-22 09:51 bp-0962b68d-1d5b-4c9f-be96-e76a22150722
In the log, I see a lot of "Ignoring duplicate ownership for directory"
I don't know it well enough to do the tech.
Microsoft Fix it Solution Center: troubleshooting software issues
The current crash reports are like the old ones.
I've called the big guys to help you. Good luck.