Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

How can I fix this?

  • 1 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi guigs

more options

only when I'm playing Farmville 2 (FV2)

my flash plug-in uses 97% of my 'physical memory' and crashes my game.

I have 4gigs of RAM. I've checked for viruses,worms,etc. That's not the problem. I get updates regularly. I have to keep my task manager open all the time to monitor the climb from 29% - to 97%+ of my physical memory.

Everything else runs fine - videos, streaming, YouTube, movies.... but my FV2 always crashes when it climbs up that high (of course). What to do to fix this?

only when I'm playing Farmville 2 (FV2) my flash plug-in uses 97% of my 'physical memory' and crashes my game. I have 4gigs of RAM. I've checked for viruses,worms,etc. That's not the problem. I get updates regularly. I have to keep my task manager open all the time to monitor the climb from 29% - to 97%+ of my physical memory. Everything else runs fine - videos, streaming, YouTube, movies.... but my FV2 always crashes when it climbs up that high (of course). What to do to fix this?

Tất cả các câu trả lời (1)

more options

Hi Astutekitty , I understand that you are seeing the game crash in Firefox. Can you please submit the crash reports if there are any?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.