We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox crashes

  • 3 trả lời
  • 6 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi a.marzo

more options

I'm on a iMac wit OS X Yosemite (10.10.4)

The crashes is coming on many sites in the last weeks.

For ex this site -> http://theme.co/x/

The page become to be loaded and around the end of load Firefox crash.

To solve issue I have:

1. Removed Firefox and reinstalled using a fresh download of app 2. restored Firefox with the specific option 3. Checked the site in Safe Mode (the crash still happens) 4. I updated the iMac OS 5. I updated all FireFox plugins and extensions

The problem is not solved..

Can you hel me to solve the crashes?

UUID: 30da032e-369e-47e2-8f74-64ae82150712

Thanks!

I'm on a iMac wit OS X Yosemite (10.10.4) The crashes is coming on many sites in the last weeks. For ex this site -> http://theme.co/x/ The page become to be loaded and around the end of load Firefox crash. To solve issue I have: 1. Removed Firefox and reinstalled using a fresh download of app 2. restored Firefox with the specific option 3. Checked the site in Safe Mode (the crash still happens) 4. I updated the iMac OS 5. I updated all FireFox plugins and extensions The problem is not solved.. Can you hel me to solve the crashes? UUID: 30da032e-369e-47e2-8f74-64ae82150712 Thanks!

Giải pháp được chọn

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

Giải pháp được chọn

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Được chỉnh sửa bởi FredMcD vào

more options

a.marzo said

I'm on a iMac wit OS X Yosemite (10.10.4) The crashes is coming on many sites in the last weeks. For ex this site -> http://theme.co/x/ The page become to be loaded and around the end of load Firefox crash. To solve issue I have: 1. Removed Firefox and reinstalled using a fresh download of app 2. restored Firefox with the specific option 3. Checked the site in Safe Mode (the crash still happens) 4. I updated the iMac OS 5. I updated all FireFox plugins and extensions The problem is not solved.. Can you hel me to solve the crashes? UUID: 30da032e-369e-47e2-8f74-64ae82150712 Thanks!

Here my reports..

bp-b6250250-7df7-4e32-abfc-377ac2150717 bp-8904f3ee-6dbc-4e63-be21-7569e2150717 bp-b34c6711-202e-4100-82be-ac0742150717

I updated Flash Plugin and disabled the flash plugin acceleration but the issue is still there..

For ex this site cause an istant crash -> http://theme.co/x/

Let me know,

Kind Regards

more options

a.marzo said

I'm on a iMac wit OS X Yosemite (10.10.4) The crashes is coming on many sites in the last weeks. For ex this site -> http://theme.co/x/ The page become to be loaded and around the end of load Firefox crash. To solve issue I have: 1. Removed Firefox and reinstalled using a fresh download of app 2. restored Firefox with the specific option 3. Checked the site in Safe Mode (the crash still happens) 4. I updated the iMac OS 5. I updated all FireFox plugins and extensions The problem is not solved.. Can you hel me to solve the crashes? UUID: 30da032e-369e-47e2-8f74-64ae82150712 Thanks!

Ok now I disabled also the Firefox hardware acceleration and it seems to be stable now..

Can this issue happen again?

Thanks