Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

my browser

  • 1 trả lời
  • 14 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi guigs

more options

Why won't my browser show anything its just a blank page if I open Firefox its just blank now on the window if I have open windows and am clearing them off it show up very small inside the window but as for my mobile site the page is always completely blank

Why won't my browser show anything its just a blank page if I open Firefox its just blank now on the window if I have open windows and am clearing them off it show up very small inside the window but as for my mobile site the page is always completely blank

Tất cả các câu trả lời (1)

more options

HI ananeula, I understand that when you open a new window in Firefox for Android that the page is always blank.

Let's first check out your health report to understand the Firefox performance

Did it detect anything?

Next, I would try to clear the cache and restart the application on you mobile device. Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies, do the following:

  1. Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
  2. Tap Settings.
  3. After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
  4. You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
    • Cookies & active logins
    • Cache
  5. After those have been selected, tap the Clear data button to actually clear the cache and cookies.


Did this help you with your problems? Please let us know!