Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Some videos don't play

  • 2 trả lời
  • 7 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Dregc

more options

Hi, I can't play some videos. I can see them on Youtube, Facebook, etc but some pages don't show me the video player. I started Firefox in Safe Mode but it didn't solve the problem, tried to reset Firefox but I have the same issue.

Firefox is updated and I run Windows 8.1

This is a page, among others, can't display the video http://video.gazzetta.it/pugile-picchia-arbitro-che-ha-contato/7c820548-5942-11e4-a3b7-163cd61a7ff3

Thanks in advance and cheers from Italy

Hi, I can't play some videos. I can see them on Youtube, Facebook, etc but some pages don't show me the video player. I started Firefox in Safe Mode but it didn't solve the problem, tried to reset Firefox but I have the same issue. Firefox is updated and I run Windows 8.1 This is a page, among others, can't display the video http://video.gazzetta.it/pugile-picchia-arbitro-che-ha-contato/7c820548-5942-11e4-a3b7-163cd61a7ff3 Thanks in advance and cheers from Italy

Giải pháp được chọn

That page use a Flash player for me.

Is the Flash plugin enabled on the page?

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

That page use a Flash player for me.

Is the Flash plugin enabled on the page?

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Thank you cor-el! It was a cookie problem. I deleted the cookies for that site and now it works great.

Thanks for your help!