I have reset my password for my support account ([email protected]) 3 times and it lets me change it then won't accept new password; cleared cookies cache
I have tried repeatedly to log in to my support account (cynthb / [email protected]) but the site won't accept any password I give it. I get the password reset email, then successfully change the password, but I then can't log in - it gives me an invalid user ID / password message.
I have tried repeatedly to log in to my support account (cynthb / [email protected]) but the site won't accept any password I give it. I get the password reset email, then successfully change the password, but I then can't log in - it gives me an invalid user ID / password message.
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I will sent for help for you.
cynthbfoo said
I have tried repeatedly to log in to my support account (cynthb / [email protected]) but the site won't accept any password I give it. I get the password reset email, then successfully change the password, but I then can't log in - it gives me an invalid user ID / password message.
I also have problems logging in. I had to create another account just to access the site since they won't send the password reset, and won't let me change my current account in any way.