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New Firefox does not allow me to add attitional bookmarks. I can delete but I cannot add a new site or sites. Do you have an instant fix for the problem?

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I have xp and have always been able to use bookmarks. The new Firefox allows me to go to a site with bookmarks, delete bookmarks, but I cannot add a bookmark by clicking on the star.

Also, Ebay's pages have smaller print (and pictures) than they should have - Google has the correct print and picture size. There is something wrong with Firefox.

I have xp and have always been able to use bookmarks. The new Firefox allows me to go to a site with bookmarks, delete bookmarks, but I cannot add a bookmark by clicking on the star. Also, Ebay's pages have smaller print (and pictures) than they should have - Google has the correct print and picture size. There is something wrong with Firefox.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with the places.sqlite database file in the Firefox profile folder.


You may have zoomed the page(s) by accident.
Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl/Command+0 (zero))