Many site issues can be caused by corrupt cookies or cache.

Clear the Cache
Firefox Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

Remove Cookies
Firefox Tools > Options > Privacy.
Under History, select Firefox will Use Custom Settings.
There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode
While you are in safe mode; Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.

If you read my question and details I note that I already have tried deleting Cache and Cookies.

Tried everything above, didn't fix at all. What next? Thanks.

If images are missing then check that you do not block images from some domains.

• Tap the Alt key or press F10 to show the Menu bar.

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

• Select the first image link and use the cursor Down key to scroll through the list.
• If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

• Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:

• http://kb.mozillazine.org/Website_colors_are_wrong

There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
• http://kb.mozillazine.org/Images_or_animations_do_not_load
• http://kb.mozillazine.org/Websites_look_wrong

Thanks for the reply. I checked all these settings and they are correct. I don't have ad blocking add ons or security software. Is there a way to send you screen shots - I think it would easiest for you to see what I'm talking about.

please see this

How do I create a screenshot of my problem?

after creating screenshot you can attach them here by using the Browse button under the reply box.

also see:Fix problems that cause images to not show

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Here are screen shots comparing Firefox and Safari. the problem with Firefox started upon installing newest version (I have also reinstalled Adobe Flash and updated everything and problem still the same) 1) Foxnews.com: note top right in Firefox, the interactive stocks are not listed in the stocks window on Firefox 2) Foxnews.com lower on page: note the pictures (as links for stories) do not show or populate in Firefox 3) Espn.com: note that when I vote in poll, in the past on Firefox, the window then populates the poll results. It no longer does this (where in the past it did - see Safari photo)

• • Its only letting me add one image to the reply. I will reply multiple times with the other images one at a time as result

image 2 of 6

image 2 of 6

image 3 of 6

Your clips did not get thru.

I went to those web pages, and they loaded without problem, but they did take a bit of time because of the amount of data.

Take a Screen shot; Save the picture(s) to your desktop. Now look at the Reply box below. Do you see the button under it that says Browse? Click it and then select the screen shot(s) from the desktop. Wait until each snap is done loading before going on. When everything is done, press Post Reply.

Please install; SUMO Troubleshooter {web link} This will provides Firefox troubleshooting data to Mozilla web sites. No personal information is listed.

Please follow these steps;

Open a new tab or window. Enter about:support in the address bar. Just below the page header is a button; Copy Text To Clipboard Now at the bottom of this page, left click in the reply box, then paste. Because your system details were not added (that's what SUMO Troubleshooter {web link} is for), you have to let us see what you have this way.

Did you check for issues with High Contrast?

• http://support.apple.com/kb/HT1343#odd10

Thanks, yes

I'm not following your instructions on this:

(Open a new tab or window. Enter about:support in the address bar. Just below the page header is a button; Copy Text To Clipboard Now at the bottom of this page, left click in the reply box, then paste. Because your system details were not added (that's what SUMO Troubleshooter {web link} is for), you have to let us see what you have this way.)

• I installed SUMO
• Opened the new page of about:support. Then your telling me about "Copy Text to Clipboard" button. I see that button - AM I SUPPOSSED TO DO ANYTHING WITH IT? I clicked on it and nothing happened.
• I then left clicked and pasted. It pasted something I had copied fomr a word document earlier....

Can you attach a screenshot?

• http://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Use a compressed image type like PNG or JPG to save the screenshot.

Please follow these steps;

Open a new tab or window.

Enter about:support in the address bar and press Enter.

Just below the page header is a button; Copy Text To Clipboard Press it.

Now return to this page. At the bottom of this page, left click in the reply box, then select Paste from the menu. The information that was.copied will now be placed here.

Then press Post Reply, and you are done.

Application Basics

Name: Firefox Version: 29.0.1 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:29.0) Gecko/20100101 Firefox/29.0

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Name: Evernote Web Clipper Version: 5.9.1 Enabled: true ID: {E0B8C461-F8FB-49b4-8373-FE32E9252800}

Name: Lightbeam Version: 1.0.9 Enabled: true ID: jid1-F9UJ2thwoAm5gQ@jetpack

Name: PrivacyChoice TrackerBlock Version: 2.2 Enabled: true ID: [email protected]

Name: Troubleshooter Version: 1.1a Enabled: true ID: [email protected]

Name: YesScript Version: 2.0 Enabled: true ID: [email protected]

Name: Adobe Contribute Toolbar Version: 6.0 Enabled: false ID: {01A8CA0A-4C96-465b-A49B-65C46FAD54F9}

Important Modified Preferences

browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.history_expire_days.mirror: 180 browser.places.importBookmarksHTML: false browser.places.smartBookmarksVersion: 6 browser.privatebrowsing.dont_prompt_on_enter: true browser.sessionstore.upgradeBackup.latestBuildID: 20140506152807 browser.startup.homepage: www.msn.com browser.startup.homepage_override.buildID: 20140506152807 browser.startup.homepage_override.mstone: 29.0.1 browser.tabs.loadInBackground: false browser.tabs.onTop: false browser.tabs.warnOnClose: false browser.tabs.warnOnOpen: false dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 29.0.1 font.internaluseonly.changed: false font.name.serif.x-western: Calibri layers.acceleration.disabled: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1400803823 places.history.expiration.transient_current_max_pages: 104019 places.last_vacuum: 1333931201 plugin.disable_full_page_plugin_for_types: application/vnd.fdf,application/vnd.adobe.xdp+xml,application/vnd.adobe.xfd+xml,application/pdf plugin.importedState: true plugin.state.adobepdfviewernpapi: 2 plugin.state.java: 2 plugin.state.unity web player: 0 print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 0 print.print_evenpages: true print.print_footerright: print.print_headerleft: &D print.print_headerright: print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_pagedelay: 500 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_printer: print.print_resolution: 0 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 0 print.print_unwriteable_margin_left: 0 print.print_unwriteable_margin_right: 0 print.print_unwriteable_margin_top: 0 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.donottrackheader.enabled: true privacy.popups.showBrowserMessage: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1399912427

Graphics

Device ID: 0x a29 GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x10de WebGL Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 330M OpenGL Engine windowLayerManagerRemote: false AzureCanvasBackend: quartz AzureContentBackend: quartz AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3

NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSUTIL Expected minimum version: 3.16 Version in use: 3.16