تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

I am unable to open links to pdf files eg: http://shopbonton.com/a/hBQ5C9UB8PILmB8v9I0Nsi65l6U/coupon

  • 5 جواب دیں
  • 4 میں یہ مسئلہ ہے
  • 3 دیکھیں
  • آخری جواب بذریعہ Keith’s iphone

more options

I receive emails that have links to pdf documents, and Firefox on my imac does not open the links. This is true of this one: http://shopbonton.com/a/hBQ5C9UB8PILmB8v9I0Nsi65l6U/coupon and other links such as utility billing statements etc. I believe that I must have something set incorrectly, because the computer does not respond to the link at all.

I receive emails that have links to pdf documents, and Firefox on my imac does not open the links. This is true of this one: http://shopbonton.com/a/hBQ5C9UB8PILmB8v9I0Nsi65l6U/coupon and other links such as utility billing statements etc. I believe that I must have something set incorrectly, because the computer does not respond to the link at all.

تمام جوابات (5)

more options

Hello okeithp,

Adobe Reader plugin blocked!

see: PDF files are blank and can't be downloaded on Mac

see also : View PDF files in Firefox without downloading them

thank you

more options

Neither of the suggestions has helped. I am still missing something. The browser just sits idle.

more options

go to the Firefox Plugins and disable the Adobe Acrobat NPAPI Plug-in

thanks again

more options

See also:

Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.

more options

I have made the changes recommended (use external Adobe Reader), and am able to open many of the files that I was previously unable to read. However, the specific URL referenced in my complaint still fails to open. It seems that the browser does not even attempt to find the url.