Hi tsanko.tsankov,

You should take a look at the Pop-up blocker settings, exceptions and troubleshooting Knowledge Base article. It will show you how you can set exceptions to the pop up blocker so that you can allow certain websites to use pop ups without disabling the feature completely.

Hopefully this helps!

thanks matt_g, but I was asking about the firefox mobile. the knowledge base you refer is only for the full version. I cant find anything helpful there. I would really appreciate if you could help me. thanks

Hi Tsanko,

It is a bit different in Firefox mobile, you should be able to tap the icon next to the URL for the site (the favicon) and get a drop-down menu. Select Clear Site Preferences. Then reload the site. If you get the blue drop-down saying Firefox prevented windows from opening, select Show to allow them and then Reload.

Let me know if you have more questions.

Thanks, Michelle