Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox won't start (platform version not compatible)

  • 2 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ cor-el

AnonymousUser
AnonymousUser
more options

Issue

Firefox is crashing or closing unexpectedly

Description

After an automatic upgrade, Firefox no longer starts, giving an error of the form: "Error: Platform version '1.9.2.6' is not compatible with minVersion >= 1.9.2.7 maxVersion

== Issue == Firefox is crashing or closing unexpectedly == Description == After an automatic upgrade, Firefox no longer starts, giving an error of the form: "Error: Platform version '1.9.2.6' is not compatible with minVersion >= 1.9.2.7 maxVersion

تمام جوابات (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

AnonymousUser
AnonymousUser سوال کا مالک
more options

Sorry, my post was chopped off, have reposted the full question separately (inc. why a clean reinstall is not satisfactory). Please delete this thread.