Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Blue screen crash

  • 2 جواب دیں
  • 3 میں یہ مسئلہ ہے
  • 3 دیکھیں
  • آخری جواب بذریعہ tim.skene1

tim.skene1
tim.skene1
more options

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed the culprit was: nvlddmkm.sys - Nvidia windows kernel mode driver version 465.89.

The system is Windows 7 64-bit, graphics card is Nvidia GeForce GTX960 driver version 27.21.14.6589. I have used this system and Firefox for several years and never had a BSOD until lately. Disabling hardware acceleration seems to resolve the issue so far.

Are there any changes in Firefox 88 and 89 that could cause this? I have noticed other recent reports of the same problem.

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed the culprit was: nvlddmkm.sys - Nvidia windows kernel mode driver version 465.89. The system is Windows 7 64-bit, graphics card is Nvidia GeForce GTX960 driver version 27.21.14.6589. I have used this system and Firefox for several years and never had a BSOD until lately. Disabling hardware acceleration seems to resolve the issue so far. Are there any changes in Firefox 88 and 89 that could cause this? I have noticed other recent reports of the same problem.

تمام جوابات (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the Windows Event logs to see if there is more information available about the BSOD ?

tim.skene1
tim.skene1 سوال کا مالک
more options

I'm not sure what to look for. This was in the application log under Windows Error reporting after it rebooted.

Fault bucket 0x7E_VRF_nvlddmkm+64714, type 0 Event Name: BlueScreen Response: Not available Cab Id: 0

Problem signature: P1: P2: P3: P4: P5: P6: P7: P8: P9: P10:

Attached files: C:\Windows\Minidump\061121-12729-01.dmp C:\Users\Quatro4000\AppData\Local\Temp\WER-31512-0.sysdata.xml C:\Users\Quatro4000\AppData\Local\Temp\WER2155.tmp.WERInternalMetadata.xml

These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0b715c80

Analysis symbol: 0x7E_VRF_nvlddmkm+64714 Rechecking for solution: 0 Report Id: 061121-12729-01 Report Status: 0

tim.skene1 کی جانب سے میں ترمیمکی گئ

tim.skene1
tim.skene1 سوال کا مالک
more options

I'm not sure what to look for. This was in the application log under windows error reporting after it restarted.

Fault bucket 0x7E_VRF_nvlddmkm+64714, type 0 Event Name: BlueScreen Response: Not available Cab Id: 0

Problem signature: P1: P2: P3: P4: P5: P6: P7: P8: P9: P10:

Attached files: C:\Windows\Minidump\061121-12729-01.dmp C:\Users\Quatro4000\AppData\Local\Temp\WER-31512-0.sysdata.xml C:\Users\Quatro4000\AppData\Local\Temp\WER2155.tmp.WERInternalMetadata.xml

These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0b715c80

Analysis symbol: 0x7E_VRF_nvlddmkm+64714 Rechecking for solution: 0 Report Id: 061121-12729-01 Report Status: 0