Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox crashes

  • 5 جواب دیں
  • 3 میں یہ مسئلہ ہے
  • 9 دیکھیں
  • آخری جواب بذریعہ richwalters

nycnftm1
nycnftm1
more options

Hello I'm frustrated with the frequency of crashes of Firefox.

Here are the id numbers of my last 3 crash logs. Can someone please tell me what the cause is and what I can do?

3ACD6C8F-B093-4C21-8F68-07E01937C09B 12/24/16 4:05 AM bp-303d9940-e817-43bc-965c-f581a2161224 12/24/16 2:55 AM bp-4cb1498c-11f1-498c-9558-a88312161224 12/24/16 2:39 AM bp-009e0edb-2302-4c55-b189-832b62161224 12/24/16 1:56 AM bp-a85d6652-3452-4443-a83e-e28082161222 12/21/16 8:07 PM bp-91033bfe-801b-4650-83aa-044c42161220 12/19/16 10:55 PM

Hello I'm frustrated with the frequency of crashes of Firefox. Here are the id numbers of my last 3 crash logs. Can someone please tell me what the cause is and what I can do? 3ACD6C8F-B093-4C21-8F68-07E01937C09B 12/24/16 4:05 AM bp-303d9940-e817-43bc-965c-f581a2161224 12/24/16 2:55 AM bp-4cb1498c-11f1-498c-9558-a88312161224 12/24/16 2:39 AM bp-009e0edb-2302-4c55-b189-832b62161224 12/24/16 1:56 AM bp-a85d6652-3452-4443-a83e-e28082161222 12/21/16 8:07 PM bp-91033bfe-801b-4650-83aa-044c42161220 12/19/16 10:55 PM

تمام جوابات (5)

philipp
philipp
  • Moderator
more options

hi, due to the various different signatures i would speculate that a faulty hardware might be involved. can you check the integrity of your RAM with a tool like http://osxdaily.com/2011/05/03/memtest-mac-ram-test/ ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

nycnftm1
nycnftm1 سوال کا مالک
more options

Just clicked that. Let's see how it goes. Thanks for the tip


cor-el said

You can try to disable hardware acceleration in Firefox.
  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
nycnftm1
nycnftm1 سوال کا مالک
more options

Nop, still crashing

bp-d6c19136-d35e-4bb9-9640-b578c2170107


cor-el said

You can try to disable hardware acceleration in Firefox.
  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
richwalters
richwalters
more options

I'm also a frequenter to FF sporadic crashes, now having sent piles of handshake fault codes, and done everything to reduce them, the crashes keep piling in. The last was a crash on a site logout; not very encouraging nor confident, in a way I had to re-enter the site and change the password. It's these types of problems that drain one's confidence very fast. Perhaps it would be better (as someone else mentioned) to revert to an earlier version of FF.