The crashes do not have any bugs or steps to reproduce, however there are listed addons and a warning about trying a new driver in your troubleshooting information. We can try troubleshooting these first: *[[Troubleshoot Firefox issues using Safe Mode]] *[[Upgrade your graphics drivers to use hardware acceleration and WebGL]]

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ----------------------------------- One crash report flagged these programs; Rooksbas.DLL = Windows RapportTanzan360.dll RapportUtil.dll RapportGP.dll = Rapport@ Trusteer Ltd ---------------------------- Another these; l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow Rooksbas.DLL = Windows RapportUtil.dll RapportTanzan360.dll RapportGP.dll = Rapport@ Trusteer Ltd TfWah.dll = Windows gdiplus.dll = Microsoft GDI+ --------------------------------- Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration --------------------------------- Download the current full installers for your Rapport programs.