Firefox shuts down after 15-20 mins inactivity. This started right after I updated to ver 26.0
I am running Windows 7 and this problem started the day I updated to 26.0. When I reopen Firefox, all of the tabs that were open are back, almost like Firefox never shut down.
Обране рішення
That is a problem with the Adobe Flash Player plugin.
You can check for problems with current Flash plugin versions and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
Усі відповіді (6)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
Rename (or delete) the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox
- http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
The most recent crash I have is from yesterday, but there is no BP prefix.
339ffe9f-9e2e-48e6-983d-3995c1d9ea3a
Did you try to click this link on the about:crashes page to make Firefox send the report?
Here is the submitted crash report.
bp-51884072-9286-49d9-804e-31a5f2140202
Вибране рішення
That is a problem with the Adobe Flash Player plugin.
You can check for problems with current Flash plugin versions and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
Installed newest version of flash, no issues yet. Thanks for your help.