We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

firefox crashes unexpectedly

  • 6 відповідей
  • 5 мають цю проблему
  • 11 переглядів
  • Остання відповідь від danw64

more options

My Firefox keeps crashing unexpectedly within seconds of using the internet. I'm using the latest version, I have run my anti-virus protection program, installed the Mircosoft Safety Scanner, I have updated my plug-ins, I have installed the "Malwarebytes' Anti-Malware" provided by Firefox, and I have tried using Firefox in Safety Mode, but it keeps crashing. I need a solution for this problem!

My Firefox keeps crashing unexpectedly within seconds of using the internet. I'm using the latest version, I have run my anti-virus protection program, installed the Mircosoft Safety Scanner, I have updated my plug-ins, I have installed the "Malwarebytes' Anti-Malware" provided by Firefox, and I have tried using Firefox in Safety Mode, but it keeps crashing. I need a solution for this problem!

Обране рішення

What I ended up doing was re-installing the whole Firefox and that seemed to work. No problems yet, also save your favorite's link onto an e-mail draft. Unfortunately, I didn't do that.

Читати цю відповідь у контексті 👍 0

Усі відповіді (6)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

I followed the process, but it didn't work.

Змінено Jewels

more options

I am having this problem as well. What is the fix?

more options

Вибране рішення

What I ended up doing was re-installing the whole Firefox and that seemed to work. No problems yet, also save your favorite's link onto an e-mail draft. Unfortunately, I didn't do that.

more options

I had the same problem. Even after reinstalling and updating everything. It still disappeared, so I figured just live with it. I was getting sick of those search ads that follow you. So I installed Adblock https://addons.mozilla.org/en-us/firefox/addon/adblock-plus/ The problems gone now.